VIP Wristband Info
VIP Wristband Info
How it works
All VIP purchasers for this year’s festival will receive a uniquely coded RFID wristband as proof of access for the event. Wristbands will be mailed in advance to all buyers along with your commemorative VIP laminate. When you receive your wristband, please read all instructions on how to activate and wear your wristband to ensure quick and easy entry into the festival each day. Below are a few additional frequently asked questions regarding your VIP wristband.
Can I share my wristband with a friend?Wristbands are non-transferrable. Once you place your wristband on your arm, it is not removable or shareable. Any wristbands tampered with will not be honored nor replaced.
Do I need to register my wristband?Yes, all VIP fans must register their wristbands. Each band should be registered individually by the person using the wristband (not just the person who purchased the tickets). This will allow for higher security and better troubleshooting should your wristband be damaged or lost.
Where does my wristband get me?Your wristband guarantees you access to all VIP areas of the festival—VIP entry lanes, the VIP hang area and the VIP viewing areas.
I accidentally tightened or damaged my wristband before placing it on my wrist. What should I do?Please call our ticketing customer service team at 888-512-SHOW (7469) in advance of the festival. Your original RFID chip will be invalidated, and a replacement can be sent to you (replacement fees may apply).
My wristband was lost or stolen. What should I do?Please call our ticketing customer service team at 888-512-SHOW (7469) in advance of the festival. Your original RFID chip will be invalidated, and a replacement can be sent to you (replacement fees may apply).
Does it matter which wrist I wear my wristband on?Yes, please wear your wristband on your right wrist.
When should I put on my wristband?We recommend waiting to put on your wristband until you are getting ready to attend the festival. Wristbands cannot be taken off, and you should only cut-off your band after you are ready to leave the event for the last time.
Where is my wristband registration code located?Your wristband ID is located on the back side of your wristband chip. It is the top row of 7 printed digits/characters.